CARD CAPTURE & DEPOSITS
CARD CAPTURE INFORMATION
We kindly ask for a 50% deposit when booking with us. On booking you authorise us to store your card to your account & bill the relevant card/cards if you fail to adhere to our cancellation policy. You will be made aware before payment is taken. We use Stripe payments system which is a safe and secure way to store your card. We will only activate your card if our 48hr cancellation policy is broken. You will be made aware before any payment is taken. To see our cancellation policy please click here.
Deposit Information:
A deposit of 40% (for beauty treatments) and 25% (for aesthetic treatments) of the cost of your total booked services is required to secure your booking. The value of your deposit will be deducted from your services on the day of your appointment.
You may change or cancel your booking up to 48 hours before your appointment either by contacting us via phone or SMS, or by logging into our booking system from our website.
You may ask for your deposit to be refunded to you, or you can save it to your account to be used against a future appointment. Any cancellations within 48 hours, or failure to show up to your appointment will result in your forfeiture of your deposit, without exceptions.
