FURTHER ASKED QUESTIONS

We are located in the pub The Crown Stowupland, yes, British Beauty is a ‘spa with a bar’! Walk round to the cosy corner where the fire is, and you’ll find a door to your left that leads upstairs to me. Please be careful when walking up the stairs, they’re a little steep!

If you are booking a large amount of treatments, I may request a 50% deposit on booking.

We appreciate plans can change, however please note if you change or cancel your appointment within 48 hours of your booking, a fee may be charged.

Read our full cancellation policy here

Please note we do not allow children under the age of 16 into the salon.

Please be aware that some treatments may not be suitable for customers with certain medical conditions. In the event of any treatment(s) being unsuitable for you, you will be advised of an alternative. A written letter from a doctor may be required prior to your treatment for certain conditions. If you are unsure on whether a treatment is right for you or a loved one, please get in touch.

Please note if you are under 14 weeks pregnant, I will not be able to treat you. Please make me aware that you are pregnant prior to your treatment as I may need to modify or change your treatment to suit you and your baby’s needs

Please be aware that prices are per person, correct at the time of print and subject to change without prior notice. British Beauty reserves the right to raise prices and modify or discontinue treatments without notice.

  • Mon – Thu: 09:00 – 21:00
  • Friday: 10:00 – 17:00
  • Saturday: 10:00 – 16:00
  • Sunday: 10:00 – 18:00

Stirling Aesthetics: Every other Saturday 10:00 – 19:00

To request other times outside of my opening hours please message and I will do my best to accommodate.

Vouchers are redeemable up to six months from purchase on treatments and products.

If you are late I will try our best to accommodate you, however I cannot promise your full treatment time and British Beauty retains the right to charge for the full treatment.

Please note we do not allow any animals into the salon.

Please kindly note that retail products are returnable and refundable if unopened and unused.

For full relaxation, I ask you kindly to switch your phone/digital device to silent or off whilst you are with me.

We love our social channels. Please feel free to take and share photos/videos on social media – don’t forget to tag British Beauty!
Facebook: @britishbeautysuffolk
Instagram: @britishbeautysuffolk_

Eco Friendly

We ensure all our products are eco-friendly so you can relax in the knowledge that we’re conscious and caring about our planet.

Massage Expert​

Well-being is at the heart of what we do. Whether you need a massage for physical or mental tension we are here to help you relax & release.

Cruelty free products

Animal lovers can rest assured that none of our products are tested on animals. We are proud to be a cruelty-free beauty salon.

British Brands

We love to support our fellow British beauty brands, so we always do our utmost to ensure we’re buying from UK suppliers.

Safe Space

We always go the extra mile with everything we do, so you’ll enjoy a safe and welcoming space to fully unwind and relax at our dedicated beauty spa.

Skin Specialists

Our team of skin specialists are on hand to help you look and feel your very best. If you want to refresh and revitalise your skin, we’re here to help.

Treat That Special Person

PURCHASE A GIFT VOUCHER ONLINE FOR THAT SPECIAL OCCAsION

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Emily

Beauty With

Emily

Owner of British Beauty

Isobel

Beauty with

Isobel

Senior Beauty Therapist